Wish they had actually asked for what they wanted. That one small change FIXED 2 days of hair pulling on my part. User Name: Do NOT type your user name here. Click More Settings.Ĭheck the My outgoing server SMTP requires authorization. Highlight account information and click change. In Outlook, go to Tools, Email Accounts, View or Change, click Next. What theyĪctually WANT is your "email address" NOT your "user name", followed by your password. they ASK for your "user name" and "Password" (on the More Settings Tab). The answer was maddeningly simple/stupid. If the above Registry change does not resolve the issue for you, please see Microsoft's documentation for more information on this issue and let us know including your 4 digit account number, and screenshots of the errors you see so we can help you find the correct fix.Hey, Community Girl! I just spent 2 days ripping my hair out over this same issue. If you place these keys and find the logins are resolved, you should deploy these keys via GPO for all users on the same office version (usually all of them). "DisableADALatopWAMOverride"=dword:00000001 Then you can open outlook and test again. Log in AS THE USER and place these keys when no office apps are open. Note that the keys are for CURRENT USER and not Local Machine. To work around this issue, Nerdio has found that you can add the following Registry keys on the AVD Host directly, to suppress WAM and revert Outlook back to ADAL. Flashing, quickly disappearing, or missing sign-in window when opening Outlook.If this error persists, contact your system administrator and provide the error code CAA50021 OneDrive reports an error "There was a problem signing you in" "Login was either interrupted or unsuccessful.
If you don't sign in, most features will be turned off on xxxx" "Please sign in to verify your Office 365 account on this computer. Most features will be turned off on xxxx" Errors in Outlook on a yellow bar: "We're having trouble verifying your Office 365 account on this computer.Continual "need password" authentication prompts.This solution is the two registry keys below, that may address a few end-user experiences that look like the following: This article will cover the fix for when end users in an AVD environment encounter a login prompt that disappears or presents an account error to the user. Refer to this KB article to determine if you are a NFA user. Applies to: Nerdio for Azure (NFA) Professional and Enterprise using AVD Hosts or Dedicated Desktops
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